For the past 8 months, I’ve been talking with 20 of the top internet entrepreneurship minds in the world.

What started as a lofty project turned into the most thought-provoking, standard-shifting, and purpose-questioning learning experience of my life.

And today, I’m excited to share it with you.

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For the last six months, I’ve been learning, working, reading, meeting, teaching, thinking, skiing, golfing, and otherwise pondering the purpose of everything I do, including running 14 Clicks.

Aside from that, Nick and I were invited to pull together one of the most comprehensive entrepreneurship resources the Internet has ever seen. It’s been an eye-opening and life-altering project that’s finally going to be unveiled this week.

More on that in a bit.

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When you were in school, how often did you take the leadership role in group projects?

If you’re like most entrepreneurs, the answer is every time. We’re natural leaders. But leadership comes easier to some than others.

To help you with that, I enlisted 21-year-old professional speaker and leadership expert, Pedro De Abreu, to share seven mighty leadership characteristics that every entrepreneur should develop.

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This three-step process is the foundation of everything I do.

When I write, when I speak, and when I teach classes, I start with these three keys.

If you want to be successful, or encourage others to be successful, you need to unlock your potential with these three keys to success (corny, I know, but I couldn’t pass on the pun).

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Have you ever had a crazy customer?

If you haven’t, it’s only a matter of time. And if you know how to deal with an angry customer, you can dramatically change how they feel about you and your business.

Today I want to show you a very angry customer email I received last year and how I made him extraordinarily happy.

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